Refund Policy – Bike Scooter City

Refund Policy

Returns 
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There is a 30% restocking fee for all change of mind or returns/refunds.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 workings of days.

 

Shipping 
To return your product, you should mail your product to BIKE SCOOTER CITY 2/53 Douglas Street, Milton QLD 4074, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.