Error Code FAQs

My scooter is showing abnormal behavior or errors code is displaying on the display dash screen. I don’t think it should be doing, what do I do?

Immediately stop using your scooter.

It is best to try and take a recording of the abnormality and send it to repair@bikescootercity.com.au for basic visual assessment, or bring it in for our technicians to assess in store.

Error Codes:

QS-S4 Error Code            

2                                           Brake sensor

6                                           Battery undervoltage

7                                           Motor fault

8                                           Motor / Hall sensor

9                                           Controller fault

10                                         Controller RX fault

11                                         Controller TX fault

12                                         BMS communication error

13                                         Headlight error


Urban X5 Error Codes     

1. Accelerator Anomaly – Check whether the accelerator connector is missing, if the pins are bent, deformed, or plugged in reverse. If not, replace the accelerator

2. Brake Anomaly – The red wiring on the dashboard is the brake wire connection wire, check whether the brake bar wiring is connected to the dashboard wiring properly

3. Motor Hall anomaly – Check the hall wiring is connected well or not, if damaged the motor will need to be replaced

4. Circuit Anomaly – Check whether there is any problem with the pins in the interface between the dashboard and controller. If the connection is correct, replace the dashboard or controller.

5. Controller High Temperature – Shut down and power off for a few minutes, if the fault persists the controller needs to be replaced

6. Controller OPAMP error – shut down and restart, if error persists the controller needs to be replaced.

7. Motor Damage (Live Line Loss) – The motor needs to be replaced

8. Battery voltage is to low or high – The battery needs to be replaced



Segway G30 Code

 

Ninebot G30 Error Code 10         
Dashboard & Control Board Communication Error, check connector cables

Ninebot G30 Error Code 11         
'A' Motor phase current sample is unusual, check control board.

Ninebot G30 Error Code 12       
'B' Motor phase current sample is unusual, check control board.

Ninebot G30 Error Code 13         
'C' Motor phase current sample is unusual, check control board.

Ninebot G30 Error Code 14       
Throttle hall error, check throttle, instrument panel and connector cables

Ninebot G30 Error Code 15         

Abnormal Braking Hall error, turn and check the brakes, dashboard and connector cables

Ninebot G30 Error Code 16         

Internal battery switch MOS error, check control board and connections

Ninebot G30 Error Code 17         

External battery switch MOS error, check control board and connections

Ninebot G30 Error Code 18         

Motor hall error, check motor, control board and related connections

Ninebot G30 Error Code 19         

Inner battery voltage abnormal, check inner battery, control board and connector cables.

Ninebot G30 Error Code 20         

External battery voltage abnormal, check inner battery, control board and connector cables.

Ninebot G30 Error Code 21         

Built in battery communication error, check built in battery, control board and connector cables.

Ninebot G30 Error Code 22         
Inner battery error, replace battery.

Ninebot G30 Error Code 23         
Serial number error on built in battery, replace battery.

Ninebot G30 Error Code 24         
System voltage error, check the control board.

Ninebot G30 Error Code 25         
Undefined

Ninebot G30 Error Code 26         
Flash save mistake, check control board.

Ninebot G30 Error Code 27         
Control board password error, change the control board.

Ninebot G30 Error Code 28         
Motor driver bridge on MOS short circuit, check the control board.

Ninebot G30 Error Code 29         
Motor drive MOS failure under the bridge, check the control board.

Ninebot G30 Error Code 30         
Undefined

Ninebot G30 Error Code 31         
The program jump error, check the control board.

Ninebot G30 Error Code 32         
Undefined

Ninebot G30 Error Code 33         
Undefined

Ninebot G30 Error Code 34         
Undefined

Ninebot G30 Error Code 35         
Vehicle default serial number, change the control board.

Ninebot G30 Error Code 36         
Faulty 2 & 4 connector or external battery charging wires faulty

Ninebot G30 Error Code 37         
Faulty charging base or battery charging wires faulty

Ninebot G30 Error Code 38         
Battery charging protection failure, check battery is not loose.

Ninebot G30 Error Code 39         
Inner battery temperature sensor is unusual, check control board.

Ninebot G30 Error Code 40         
Controller temperature sensor unusual, replace the battery.

Ninebot G30 Error Code 41         
External battery temperature sensor is unusual, replace the battery.

Ninebot G30 Error Code 42         
External battery communication error, check battery, control board and connections

Ninebot G30 Error Code 43         
External battery incorrect password, replace the battery.

Ninebot G30 Error Code 44         
External battery default serial number, replace the battery.

Ninebot G30 Error Code 45         
Inner battery deep discharge, DO NOT CHARGE, replace battery.

Ninebot G30 Error Code 46         
External battery deep discharge, DO NOT CHARGE, replace battery.

Ninebot G30 Error Code 47         
Inner battery protection board damaged replace the battery.

Ninebot G30 Error Code 48         
External battery protection board damaged, replace the battery.

Ninebot G30 Error Code 49         
Inner battery firmware version outdated, update to latest version.

Ninebot G30 Error Code 50         
External battery firmware version, update to latest version