My scooter is showing abnormal behavior or errors code is displaying on the display dash screen. I don’t think it should be doing, what do I do?
Immediately stop using your scooter.
It is best to try and take a recording of the abnormality and send it to repair@bikescootercity.com.au for basic visual assessment, or bring it in for our technicians to assess in store.
Error Codes:
QS-S4 Error Code
2 Brake sensor
6 Battery undervoltage
7 Motor fault
8 Motor / Hall sensor
9 Controller fault
10 Controller RX fault
11 Controller TX fault
12 BMS communication error
13 Headlight error
Urban X5 Error Codes
1. Accelerator Anomaly – Check whether the accelerator connector is missing, if the pins are bent, deformed, or plugged in reverse. If not, replace the accelerator
2. Brake Anomaly – The red wiring on the dashboard is the brake wire connection wire, check whether the brake bar wiring is connected to the dashboard wiring properly
3. Motor Hall anomaly – Check the hall wiring is connected well or not, if damaged the motor will need to be replaced
4. Circuit Anomaly – Check whether there is any problem with the pins in the interface between the dashboard and controller. If the connection is correct, replace the dashboard or controller.
5. Controller High Temperature – Shut down and power off for a few minutes, if the fault persists the controller needs to be replaced
6. Controller OPAMP error – shut down and restart, if error persists the controller needs to be replaced.
7. Motor Damage (Live Line Loss) – The motor needs to be replaced
8. Battery voltage is to low or high – The battery needs to be replaced
Segway G30 Code
Ninebot G30 Error Code 10
Dashboard & Control Board Communication Error, check connector cables
Ninebot G30 Error Code 11
'A' Motor phase current sample is unusual, check control board.
Ninebot G30 Error Code 12
'B' Motor phase current sample is unusual, check control board.
Ninebot G30 Error Code 13
'C' Motor phase current sample is unusual, check control board.
Ninebot G30 Error Code 14
Throttle hall error, check throttle, instrument panel and connector cables
Ninebot G30 Error Code 15
Abnormal Braking Hall error, turn and check the brakes, dashboard and connector cables
Ninebot G30 Error Code 16
Internal battery switch MOS error, check control board and connections
Ninebot G30 Error Code 17
External battery switch MOS error, check control board and connections
Ninebot G30 Error Code 18
Motor hall error, check motor, control board and related connections
Ninebot G30 Error Code 19
Inner battery voltage abnormal, check inner battery, control board and connector cables.
Ninebot G30 Error Code 20
External battery voltage abnormal, check inner battery, control board and connector cables.
Ninebot G30 Error Code 21
Built in battery communication error, check built in battery, control board and connector cables.
Ninebot G30 Error Code 22
Inner battery error, replace battery.
Ninebot G30 Error Code 23
Serial number error on built in battery, replace battery.
Ninebot G30 Error Code 24
System voltage error, check the control board.
Ninebot G30 Error Code 25
Undefined
Ninebot G30 Error Code 26
Flash save mistake, check control board.
Ninebot G30 Error Code 27
Control board password error, change the control board.
Ninebot G30 Error Code 28
Motor driver bridge on MOS short circuit, check the control board.
Ninebot G30 Error Code 29
Motor drive MOS failure under the bridge, check the control board.
Ninebot G30 Error Code 30
Undefined
Ninebot G30 Error Code 31
The program jump error, check the control board.
Ninebot G30 Error Code 32
Undefined
Ninebot G30 Error Code 33
Undefined
Ninebot G30 Error Code 34
Undefined
Ninebot G30 Error Code 35
Vehicle default serial number, change the control board.
Ninebot G30 Error Code 36
Faulty 2 & 4 connector or external battery charging wires faulty
Ninebot G30 Error Code 37
Faulty charging base or battery charging wires faulty
Ninebot G30 Error Code 38
Battery charging protection failure, check battery is not loose.
Ninebot G30 Error Code 39
Inner battery temperature sensor is unusual, check control board.
Ninebot G30 Error Code 40
Controller temperature sensor unusual, replace the battery.
Ninebot G30 Error Code 41
External battery temperature sensor is unusual, replace the battery.
Ninebot G30 Error Code 42
External battery communication error, check battery, control board and connections
Ninebot G30 Error Code 43
External battery incorrect password, replace the battery.
Ninebot G30 Error Code 44
External battery default serial number, replace the battery.
Ninebot G30 Error Code 45
Inner battery deep discharge, DO NOT CHARGE, replace battery.
Ninebot G30 Error Code 46
External battery deep discharge, DO NOT CHARGE, replace battery.
Ninebot G30 Error Code 47
Inner battery protection board damaged replace the battery.
Ninebot G30 Error Code 48
External battery protection board damaged, replace the battery.
Ninebot G30 Error Code 49
Inner battery firmware version outdated, update to latest version.
Ninebot G30 Error Code 50
External battery firmware version, update to latest version
